Esbjerg Municipality (Esbjerg Kommune) is a municipality in Region of Southern Denmark on the west coast of the Jutland peninsula in southwest Denmark. At the department of "Social & Tilbud" (Social & Offers), we are responsible for the specialized growth area. In Esbjerg Municipality, this area includes the authority and activities for people with disabilities such as mental disabilities, mental health problems, brain damage, marginalization, homelessness and abuse.
It is hard to know whether the funds spent on kids and young people at social institutions has the wanted effect. Therefore, EG Team Online and the municipalities of Odense and Esbjerg have jointly developed a new IT management tool to measure the results of social services. Using the tool the municipalities and regions can get an overview of the benefits of the different services as well as their shortfalls.
The tool is called ”Indikator 2.0” and gives both the employees at the institutions and the decision makers an opportunity to measure the development of both residents and services. The tool provides a quick graphic overview. The employees can use the tool to record indicators for objectives and sub-objectives relation to individual citizens. All types of indicators can be recorded such as behaviour, attendance, medicine consumption as well as improvement or deterioration compared with defined objectives.
There is a need for a tool like Indikator 2.0, since the growth in the public sector has slowed down dramatically. Therefore, it is important to know whether the funds spent in the social area has the desired effect.
Contact: EG Team Online – www.teamonline.dk - Edisonsvej 2, 5000 Odense C, +45 66 17 73 13