The general practitioner is the most important gatekeeper in the Danish healthcare system. GPs handle preventive healthcare, treatment, and coordination of services from various healthcare professionals. Upon consultation, patients may be referred to a hospital, to treatment by a specialist, or to preventive services such as weight loss or smoking cessation. 90 percent of all patient cases are completed by the GP without referrals to other parts of the Danish healthcare system.

GPs keep comprehensive electronic medical records on patients. The data is available through the GPs’ internal systems and from large parts of the other health services, which patients have been in contact with previously.  The systems work irrespective of which hospital the patient has been admitted to or which doctor or pharmacy the patient has previously used. GPs also have access to the Shared Medication Record, an electronic registry containing all Danish citizens’ medicine information. As a result, GPs are able to diagnose accurately and faster due to the complete overview of the patient's medical history.

When a patient is admitted to hospital, the various physicians who attend to the patient have electronic access to updated and shared medical records and results of all examinations and tests. When the patient is discharged after treatment, an electronic discharge summary is created and sent to the patient’s GP.

The Danish e-health portal,, provides patients with similar digital access to their own health data. The portal brings the entire Danish healthcare sector together online and provides an accessible setting for citizens and professionals to meet and efficiently exchange and view information.

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Case stories
New Regional Sterile Services Department at Copenhagen University Hospital (Rigshospitalet)

The Capital Region of Denmark will gather all its instrument sterilisation services in two regional sterile services departments in order to ensure a consistent level of quality. ALECTIA has been appointed as full-service consultant for the construction of Department 1, which will be built at Copenhagen University Hospital (Rigshospitalet) along with a new goods terminal. The project has a budget of 47 million EUR and is scheduled to be finished by September 2016.  

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