Triagonal’s systematic yet flexible design process is the core of what we do. Our approach to wayfinding does not start with signage or graphic design, but with the user.
Exploring the user’s objectives, motivations and behaviour within a given space is key when designing wayfinding solutions as well as assessing how to optimise the overall user experience to the benefit of both the clients and their users. User involvement and observation - and the subsequent empathic analysis - are core tools to ensure the fulfilment of basic needs, requirements, and expectations. It is essential for us to understand both the users and the environment they navigate in, in order to design effective wayfinding solutions.