Denmark has one of the world’s most digital healthcare systems, characterised by digitalised workflows and electronic communication between healthcare providers and patients across both the primary and secondary sectors. This facilitates the collection and sharing of health data throughout the system, leading to improved patient treatment and safety, reduced paper-based workflows for employees and more efficient use of resources.

The establishment of common IT standards across the public sector in Denmark has revolutionised workflows and electronic communication among healthcare providers at hospitals, GPs, specialists, laboratories, local authorities, and home care services. For instance, in Denmark, all GPs keep electronic health records (EHRs) and receive laboratory test results from the hospitals electronically. In fact, electronic prescriptions make up to 99% of all prescriptions that are sent to the pharmacies. Similarly, 97% of all referrals to hospitals, as well as referrals to medical specialists and psychologists, are made electronically, thus enhancing communication and efficiency across the healthcare system.

Denmark is known internationally for the way in which digital solutions are developed and implemented at a national scale. One example is the national IT solution, Shared Medication Record, which provides healthcare professionals with a complete electronic record of the citizen’s prescription medications and vaccinations, while also allowing for real-time updates, communication and information sharing. Another example of a nationally implemented soluton is Denmark’s national e-health portal, Sundhed.dk, which each month attracts 2.3 million unique visitors and is recognised by 96% of the Danish population. Both solutions give Denmark a solid foundation for further digitalisation of the healthcare system.

Like many other countries, Denmark is faced with a number of demographic challenges, including a growing elderly population, an increase in chronic diseases, and staff shortages. To futureproof the healthcare system, the next major step in Denmark’s digital journey will be to bring healthcare closer to citizens through various home treatment options, digital solutions, and new technology. Many patients are self-reliant and have the resources to actively engage in digital interactions with the healthcare system. As a result, there is a growing expectation for healthcare services to be accessible through digital platforms, apps, health portals, and other digital means.

Through the introduction of digital solutions, new technologies and better use of data, more resources will be freed up in the healthcare sector for those tasks that require  the attention of healthcare professionals, which, in turn, will help ensure the highest level of patient care and equip the healthcare sector for the challenges of tomorrow.